# Maestro TCI — End User License Agreement (EULA)

**Effective Date:** July 2026
**Licensor:** Qoro Quantum Ltd ("Qoro", "we", "us")

> **NOTICE TO USER:** PLEASE READ THIS END USER LICENSE AGREEMENT CAREFULLY. BY DOWNLOADING, INSTALLING, ACTIVATING, OR USING THIS SOFTWARE, YOU AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT INSTALL, ACTIVATE, OR USE THE SOFTWARE.

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## 1. Definitions

- **"Software"** means the Maestro TCI library, including compiled binaries, documentation, example scripts, and associated files.
- **"License Key"** means the unique activation key provided to you upon purchase.
- **"Licensee"** or **"you"** means the individual or entity that has purchased a license.

## 2. License Grant & Tiers

### 2.1 Commercial License
Upon payment of the applicable license fee, Qoro grants you a non-exclusive, non-transferable, revocable license to install and use the Software within your organisation for internal research, development, and production purposes. The number of machines, users, or concurrent activations is governed by your purchased license tier.

### 2.2 Evaluation / Trial License
If you are provided with an Evaluation or Trial License Key (including free trial keys), Qoro grants you a temporary, non-exclusive, non-transferable, revocable license to use the Software **solely for internal technical evaluation and testing**. 
- Evaluation licenses are valid for thirty (30) days from activation unless extended by Qoro.
- **Production Ban:** You may **NOT** use an Evaluation License for commercial production pipelines, revenue-generating services, or commercial client deliverables.

## 3. Restrictions

You may **not**:

- Redistribute, sublicense, sell, lease, or otherwise transfer the Software or your License Key to any third party.
- Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software.
- Remove, alter, or obscure any proprietary notices, labels, or marks on the Software.
- Use the Software to develop a competing product or service.
- Publish, disclose, or publicly share the results of any benchmark tests or performance comparisons of the Software without Qoro's prior written approval.
- Share your License Key publicly or with unauthorised users.

## 4. Intellectual Property

The Software and all copies thereof are proprietary to Qoro and title thereto remains in Qoro. All rights in the Software not specifically granted in this Agreement are reserved to Qoro. The Software is protected by copyright and other intellectual property laws and treaties.

## 5. Disclaimer of Warranties

**THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.**

Qoro does not warrant that:
- The Software will meet your specific requirements.
- The Software will be uninterrupted, timely, secure, or error-free.
- The results obtained from the use of the Software will be accurate or reliable.
- Any errors in the Software will be corrected.

## 6. Limitation of Liability

**TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL QORO QUANTUM LTD, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY:**

- Indirect, incidental, special, consequential, or punitive damages;
- Loss of profits, data, business, goodwill, or anticipated savings;
- Cost of procurement of substitute goods or services;

**ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SOFTWARE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF QORO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.**

**Qoro's total cumulative liability to you for all claims arising from or related to this Agreement shall not exceed the total licence fees you paid to Qoro in the twelve (12) months preceding the claim.**

## 7. Numerical Results Disclaimer

The Software performs numerical computations using tensor decomposition methods. Numerical results are approximations and may be subject to floating-point precision limitations, convergence tolerances, and other computational factors. **Qoro does not guarantee the accuracy of any specific numerical result and accepts no liability for decisions made based on the Software's output.** Users are responsible for validating results against their own requirements.

## 8. License Activation and Connectivity

- The Software requires a one-time internet connection for initial license activation.
- After activation, the Software operates offline for up to 2 hours before requiring a brief server sync.
- If the License Key is revoked or expires, the Software will cease to function.
- Qoro reserves the right to revoke a License Key if these terms are violated.

## 9. Support

- The license includes email-based technical support at **team@qoroquantum.de**.
- Support covers installation assistance, bug reports, and general usage questions.
- Support does not cover custom development, algorithm consulting, or third-party integration issues.
- Qoro will make commercially reasonable efforts to respond within 3 business days.

## 10. Term and Termination

- This Agreement is effective from the date of purchase and continues for the duration of your license term.
- Qoro may terminate this Agreement immediately if you breach any of its terms.
- Upon termination, you must cease all use of the Software and destroy all copies in your possession.
- Sections 4 (Intellectual Property), 5 (Disclaimer), 6 (Limitation of Liability), and 7 (Numerical Results Disclaimer) survive termination.

## 11. Data and Privacy

- The Software does not collect, transmit, or store any of your data, functions, or computational results.
- License activation communicates only the License Key, machine fingerprint, and Software version to the Cryptlex licensing service.
- For Qoro's privacy policy, visit [qoroquantum.net/privacy-statement](https://qoroquantum.net/privacy-statement-uk/).

## 12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in this Agreement shall affect any statutory rights that you may have as a consumer under applicable local law, including EU consumer protection regulations.

## 13. Amendments

Qoro reserves the right to modify this Agreement at any time. Updated terms will be posted at [qoroquantum.net/EULA](https://qoroquantum.net/wp-content/uploads/2026/03/EULA.pdf). Continued use of the Software after changes constitutes acceptance of the modified terms.

## 14. Entire Agreement

This Agreement constitutes the entire agreement between you and Qoro regarding the Software and supersedes all prior agreements, understandings, and communications.

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## Contact

**Qoro Quantum Ltd**
Email: team@qoroquantum.de
Web: [qoroquantum.net](https://qoroquantum.net)

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*Last updated: July 2026*
